Hotel management is a practice of managing the overall activities of a hotel which includes hotel administration, accounts, marketing, housekeeping, front office, food and beverage management, catering and maintenance. It is a branch of management which deals with running of a business that provides lodging, meals and other services to the customers.
Nowadays careers in the hotel industry are available in abundance. If you want to secure a decent job in hotel management then you must prepare yourself for answering the following questions which are listed as under:
1. Define hotel management?
Hotel management refers to specialized management techniques used in the hospitality sector. It includes hotel administration, accounts, marketing, housekeeping, front office, food and beverage management, catering and maintenance.
2. Please elaborate about the skills and qualifications that are required for this post?
Since a job in hotel management has much to do with keeping customers happy thus people who are at this post must hold outstanding communicational, organizational and interpersonal skills. They should be excellent in computer and must know different foreign languages. A good hotel management employee must be able to work successfully in team as well as individual work environment.
3. What is an ideal job according to you?
Well, for me work environment and level of responsibility is most important. I would like to work in a fun, warm environment where individual works independently towards attaining team goals. I am not concerned about minor elements, such as dress codes, cubicles, and the level of formality.
4. If there is any angry and irate customers. How do you handle him or her?
Well, dealing with all types of customers is part of my job. I am a very chill and composed person so I am least effected by the negative feedback of customer. However, I make attempt to handle them carefully by managing their complaints. I usually say sorry for the mistake and inform them that I will do everything possible to correct it.
5. How can you get success in a hotel like this?
I think that determination, willingness to work hard and a hunger to excel in everything you do are some of the key attributes required for this position. A successful employee would also need to handle pressure well, be a great communicator and an excellent team member.
Read the above listed questions carefully and practice their answers. These questions will be surely helpful for those people who want to make career in this field. Do not forget to say "Thank You" to the person who interviewed you. - 31896
Nowadays careers in the hotel industry are available in abundance. If you want to secure a decent job in hotel management then you must prepare yourself for answering the following questions which are listed as under:
1. Define hotel management?
Hotel management refers to specialized management techniques used in the hospitality sector. It includes hotel administration, accounts, marketing, housekeeping, front office, food and beverage management, catering and maintenance.
2. Please elaborate about the skills and qualifications that are required for this post?
Since a job in hotel management has much to do with keeping customers happy thus people who are at this post must hold outstanding communicational, organizational and interpersonal skills. They should be excellent in computer and must know different foreign languages. A good hotel management employee must be able to work successfully in team as well as individual work environment.
3. What is an ideal job according to you?
Well, for me work environment and level of responsibility is most important. I would like to work in a fun, warm environment where individual works independently towards attaining team goals. I am not concerned about minor elements, such as dress codes, cubicles, and the level of formality.
4. If there is any angry and irate customers. How do you handle him or her?
Well, dealing with all types of customers is part of my job. I am a very chill and composed person so I am least effected by the negative feedback of customer. However, I make attempt to handle them carefully by managing their complaints. I usually say sorry for the mistake and inform them that I will do everything possible to correct it.
5. How can you get success in a hotel like this?
I think that determination, willingness to work hard and a hunger to excel in everything you do are some of the key attributes required for this position. A successful employee would also need to handle pressure well, be a great communicator and an excellent team member.
Read the above listed questions carefully and practice their answers. These questions will be surely helpful for those people who want to make career in this field. Do not forget to say "Thank You" to the person who interviewed you. - 31896
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